Episode 004 – Interview with P.F. Chang’s Tom Frank, Culture Engineering
Today's podcast features Tom Frank. Tom is one of the original founders of the immensely successful P.F. Changs China Bistro. Everyone is talking about company culture, but Tom actually shows businesses how to create it from the ground up. Mark and Tom talk about how bowling centers can apply the same concepts Tom has implemented in hundreds of businesses around the country. He calls it "Culture Engineering" and it can help you make running your bowling center a whole lot easier while adding tons of dollars to your bottom line.