If you want your business to grow, you have to make sure it is built on a solid foundation. The experiences your guests have in your center are key to your growth and success.

In episode #11, host Mark Bares shares the first step you need to take to create Disney-like experiences in your center to keep your guests coming back again and again.

IN THIS EPISODE YOU’LL LEARN:

[02:58] How an angry customer transformed my bowling center

[04:15] Marketing is a complete waste of money if you don’t do this one thing

[07:07] What is the real reason you open your doors every day?

[10:05] Why creating a web of friendships is so important to your center

[12:22] The next step